Privacy Policy
1. Introduction
This Privacy Policy explains how Trusted Dynamics Advisors (“we”, “us”, or “our”) collects, uses, and protects your personal data when you use our website [website URL to be confirmed], purchase our services, sign up to our emails, or contact us in any way.
By providing your personal data, you confirm that you are over 13 years of age.
For the purposes of UK data protection law, Trusted Dynamics Advisors is the Data Controller and is responsible for your personal data.
If you have any questions about this policy or how we handle your data, please contact us at tori@tdadvisors.co.uk.
2. What Data We Collect
Personal data means any information that can identify you as an individual. It does not include anonymised data.
We may collect and process the following types of personal data:
Communication Data
This includes any messages you send to us via contact forms, email, social media, or other communication methods. We process this data to respond to enquiries, keep records, and manage any legal matters.
Lawful basis: Legitimate interests.
Customer Data
This includes details such as your name, email address, billing address, phone number, and details of products or services you have purchased. Payment details are processed securely by third-party payment providers and are not stored by us.
Lawful basis: Performance of a contract.
User Data
This includes information about how you use our website, such as pages visited and content viewed. We use this to operate and improve our website and services.
Lawful basis: Legitimate interests.
Technical Data
This includes IP address, browser type, device information, time zone settings, and usage data collected via analytics tools.
Lawful basis: Legitimate interests.
Marketing Data
This includes your preferences for receiving marketing communications and how you interact with emails or content we send you.
Lawful basis: Consent or legitimate interests.
3. How We Collect Your Data
We collect personal data when you:
• contact us directly
• sign up to emails or free resources
• purchase a service or product
• complete a form or survey
• browse our website (via cookies and analytics)
4. How We Use Your Data
We use your personal data to:
• provide and deliver our services
• communicate with you
• manage payments and records
• improve our website and offers
• send relevant marketing communications (where permitted)
We will only use your data for the purpose it was collected, or a closely related purpose. If this changes, we will inform you.
5. Marketing Communications
You will only receive marketing communications from us if:
• you have opted in, or
• you have previously engaged with our services and have not opted out
You can unsubscribe at any time using the link in our emails or by contacting us directly at tori@tdadvisors.co.uk.
6. Data Sharing
We do not sell your personal data.
We may share your data with trusted third parties such as:
• email marketing platforms
• website hosting providers
• payment processors
• analytics services
All third parties are required to respect your data and process it in line with UK GDPR.
7. Data Security
We take appropriate measures to protect your personal data from loss, misuse, unauthorised access, or disclosure.
8. Data Retention
We keep your personal data only for as long as necessary to fulfil the purposes it was collected for, including legal, accounting, or reporting requirements.
9. Your Legal Rights
Under UK GDPR, you have the right to:
• access your personal data
• request correction of inaccurate data
• request deletion of your data
• object to or restrict processing
• withdraw consent at any time
• request data portability
To exercise any of these rights, please contact tori@tdadvisors.co.uk.
You also have the right to complain to the Information Commissioner’s Office (ICO) if you believe your data has been mishandled.
10. Cookies
Our website uses cookies to improve your experience and analyse site usage. You can manage or disable cookies through your browser settings.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.